Thursday, September 24, 2009

Update on Kmart Doubles Event

I was so excited this weekend when I learned there was going to be another Kmart Doubles event starting 9/27. I even emailed them and they emailed me back the list of the participating Florida stores which I promptly posted here on the site for you all to see. I also posted the guidelines they sent me. All was happy.

Until yesterday. I starting getting comments and emails from readers saying that the doubles event was for Proctor & Gamble (P&G) coupons only. I emailed Kmart customer service and received a response saying that the event was indeed for the P&G coupons only. My response was a little angry I think and I asked if they would honor the emailed guidelines they had sent me on Sunday which didn't mention anything about P&G coupons.

They responded saying that they didn't have the correct information when they emailed me but that only P&G coupons will be honored. I don't quite understand how they didn't have the correct information 7 days before the event.

I'll admit - I'm not quite sure if Kmart is capable of pulling this off unless their computers are going to be programmed to only double P&G coupons, if that's even possible. I wonder if their ad for this Sunday will say only P&G coupons. I guess we'll have to wait until Sunday and see what happens.

I'll keep you all updated as to what I am reading on the different boards and what happens when I go to my local Kmart store on Sunday to see exactly how the store is handling this issue.
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